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The answers to all of your questions.

POLICIES AND FAQ

Policies & FAQ: FAQ

POLICIES

CANCELLATIONS
If you booked a seat in one of our public classes and need to reschedule or cancel your reservation, please notify us at least 24 hours prior to the day of the class date. This will give us an opportunity to fill your spot and/or adjust our staffing. No shows will not receive refunds, this includes any discount or coupon options. Please remember, when you do not show up, we still have to pay our staff who was scheduled, we lose the cost of supplies we set up before class and the potential to fill your seat with other customers. We do our best to never cancel a class on our guests, even if you are the only ones booked. We know many are celebrating something special. On the rare occasion of an emergency where we have to cancel a class, we do offer the opportunity to reschedule or get a full refund.

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Private Parties are required to give a cancellation notice no later than 7 days prior to the party date in order to receive the deposit back. If you are a guest of a party and need to cancel, 24 hour notice is required to receive a refund. No shows will not receive refunds.

WHAT'S INCLUDED?
This varies depending on your party type. All painting classes include all of the materials you’ll need to paint, including an apron to protect your clothes and a canvas to take home at the end of the night. Different parties may include additional items. Visit our Private Parties page for additional info or give us a call.

ALCOHOL
Loaded Brushes is a BYOB establishment. We do not sell any alcohol. We want everyone to have a good time, and we ask that you drink responsibly. Please remember to be kind, courteous and respectful. Not everyone will be drinking alcohol and we want everyone to enjoy themselves. We have bottled water and canned drinks available for purchase as mixers or an alternative to alcohol. We will help you contact a cab, friends, family, Uber for any one that needs a ride home.

** It is against the law to consume alcoholic beverages if you are under the age of 21. Please note that consumption of alcohol is at the sole discretion of the individual and Loaded Brushes does not take responsibility or claim liability for any action for any individual who is under the influence of alcohol or any other substances before, during or after participation in any of our events.

DAMAGED PROPERTY
Loaded Brushes is not responsible for any damage that may happen to your personal property. This is an art studio, there is paint everywhere! Please wear comfortable clothes that you do not mind getting permanently stained. We use acrylic paint and it will not come out of your clothes. We have aprons, but they do not cover everything. We suggest keeping your purses/handbags away from your painting station. You can stash them around the drink/snack tables, but your best bet is to leave those big, expensive, fabulous bags at home. We are not liable for any lost or stolen items.

PERSONAL INJURY
Loaded Brushes is not responsible for any accident or injury to you inside or outside of the studio. Please drink responsibly! You and your guests are solely responsible for any accident/injury that is cause by the consumption of alcohol. Inside or out of the studio.

  • HOW DO I BOOK A CLASS?
    To reserve a seat for one of our public events, you can book online. Go to our calendar page here, find the event you would like to attend, click "BOOK NOW" and complete the booking form. Your reservation isn't complete until you have submitted your payment. We accept all major credit cards and Paypal. If you have any trouble booking, give us a call at 682-231-3450 and we can get you booked over the phone. Please note, due to limited seating, we can not guarantee you a seat unless you are booked and paid for.
  • CAN I BRING THE KIDDOS?
    Yes! .. but not to our evening classes. Our evening classes are for ages 18+. We do have family friendly classes on Saturday afternoons and on Sundays. Age restrictions are noted in each class description on our calendar. Recommended age is 8+ depending on the painting. Check out our calendar for available days and times. We are also happy to host kid's parties. Birthdays, Girl Scouts, Sports Teams etc. Visit our private party page or contact us for more details. All of our evening painting classes are for adults only. All kids classes and parties must end by 6pm. Our 7pm times are reserved for adults only. Please remember, for some of our guest, this is a rare night out - away from the kids. We want all of our guests to enjoy their date night or just a fun night out with adults We do not allow babies or children under the age of 18 to attend our adult classes.
  • HOW CAN I BE SURE OUR GROUP SITS TOGETHER IN A CLASS?
    If you are meeting friends, but booking separately, be sure to let us know who you are meeting. Just provide the name(s) of people you are meeting in the “Meeting Friends?” section of the booking form. This way we know you are all together and can seat you all together. We do set up our seating according to our bookings before class. If we do not know who you are meeting, we will not know to seat you together.
  • WHAT ARE YOUR HOURS?
    Our hours are flexible depending on our bookings. We host private events any day of the week! We start as early as 10am or as late as 7pm. Our public classes do have a regular time schedule but depending on bookings, we may open late or close early. Please remember we are a family owned business. If we do not have bookings, our studio may not be open or we may have a private event that has affected our public class schedule or our class may be sold out. Feel free to call if you are planning to come the day of a class. Typical Public Class Hours: Wednesday: 3pm - 9pm Thursday: 3pm - 9pm Friday: 5pm - 9pm Saturday: Noon - 9pm Sunday: Noon - 5pm We also offer additional hours and class times during Spring Break, Valentine's Day and Mother's Day. We are closed for Thanksgiving and Christmas. See our booking calendar for available times.
  • WHAT IS OPEN PAINT AND HOW DOES IT WORK?
    During our open paint sessions, you choose any one of our 2 hour paintings from our gallery and our instructors are there to guide you step-by-step. For guided instructions, paintings must be from our Loaded Brushes gallery. You get two hours from your scheduled time to paint. *Helpful Tip: Check out our gallery ahead of time to pick a painting so you already know when you arrive. Adding your painting choices to your booking form (or email or text us) will give us the chance to set up your chosen painting and supplies before you arrive. This will give you more time to paint. Highly recommended for large groups! www.getloadedbrushes.com/gallery This is also a time for artist to come in and create their own original works of art. We provide the supplies and studio space. If you have any special requests or need more than two hours, contact us for more info and additional pricing.
  • CAN I BOOK NOW AND PAY LATER?
    During this time of COVID-19, we do require everyone to pay at the time of booking. We are currently opperating at about 30% capacity to allow for social distancing. This means our classes are much more likely to sell out. With very limited seating, we can only guarantee you a seat once it is paid for. We also ask that you book ahead of time so we know how many painters we will have for class. This lets us know how many instructors we need and set up for our classes before you arrive.
  • CAN I DO A PAINT POUR OR PET PORTRAIT DURING YOUR OPEN PAINT SESSIONS?
    PAINT POURS Unfortunately, we can not do paint pouring during our open paint sessions. The set up and process takes up a lot more room than regular paintings, makes a big mess and needs to sit for 24 hours to dry. We do add flow art classes, both regular and blacklight, to our public class calendar. Feel free to contact us to let us know you are interested and we can update you when our next class will be. You can also book a paint pour (or flow art) as a private party. PAINT YOUR PET Yes! You can now paint your pet's portrait during our Wednesday, Thursday and Sunday open paint sessions. Check out our booking calendar for available times. Please remember there is an additional cost. Pet portraits are $50 per pet. We sketch your pet's portrait ahead of time and you will get 3 hours to paint. Fridays and Saturdays are not included due to time restraints.
  • IS YOUR STUDIO HANDICAP ACCESSIBLE?
    Yes — please let us know ahead of time so we can accommodate you. When making a reservation, please add a note to the “special request” section of the booking form.
  • DO YOU HAVE CUPS OR CORKSCREWS?
    Yes, we have plastic wine cups, bottle openers and cork screws available for use during class. We also have a small ice machine available for making drinks but not enough to fill an ice bucket or cooler. You are welcome to bring your own cooler to class. Please make sure your cooler or ice bag is leak proof.
  • HOW DO I BOOK A CLASS?
    To reserve a seat for one of our public events, you can book online. Go to our calendar page here, find the event you would like to attend, click "BOOK NOW" and complete the booking form. Your reservation isn't complete until you have submitted your payment. We accept all major credit cards and Paypal. If you have any trouble booking, give us a call at 682-231-3450 and we can get you booked over the phone. Please note, due to limited seating, we can not guarantee you a seat unless you are booked and paid for.
  • CAN I BRING THE KIDDOS?
    Yes! .. but not to our evening classes. Our evening classes are for ages 18+. We do have family friendly classes on Saturday afternoons and on Sundays. Age restrictions are noted in each class description on our calendar. Recommended age is 8+ depending on the painting. Check out our calendar for available days and times. We are also happy to host kid's parties. Birthdays, Girl Scouts, Sports Teams etc. Visit our private party page or contact us for more details. All of our evening painting classes are for adults only. All kids classes and parties must end by 6pm. Our 7pm times are reserved for adults only. Please remember, for some of our guest, this is a rare night out - away from the kids. We want all of our guests to enjoy their date night or just a fun night out with adults We do not allow babies or children under the age of 18 to attend our adult classes.
  • HOW CAN I BE SURE OUR GROUP SITS TOGETHER IN A CLASS?
    If you are meeting friends, but booking separately, be sure to let us know who you are meeting. Just provide the name(s) of people you are meeting in the “Meeting Friends?” section of the booking form. This way we know you are all together and can seat you all together. We do set up our seating according to our bookings before class. If we do not know who you are meeting, we will not know to seat you together.
  • WHAT ARE YOUR HOURS?
    Our hours are flexible depending on our bookings. We host private events any day of the week! We start as early as 10am or as late as 7pm. Our public classes do have a regular time schedule but depending on bookings, we may open late or close early. Please remember we are a family owned business. If we do not have bookings, our studio may not be open or we may have a private event that has affected our public class schedule or our class may be sold out. Feel free to call if you are planning to come the day of a class. Typical Public Class Hours: Wednesday: 3pm - 9pm Thursday: 3pm - 9pm Friday: 5pm - 9pm Saturday: Noon - 9pm Sunday: Noon - 5pm We also offer additional hours and class times during Spring Break, Valentine's Day and Mother's Day. We are closed for Thanksgiving and Christmas. See our booking calendar for available times.
  • WHAT IS OPEN PAINT AND HOW DOES IT WORK?
    During our open paint sessions, you choose any one of our 2 hour paintings from our gallery and our instructors are there to guide you step-by-step. For guided instructions, paintings must be from our Loaded Brushes gallery. You get two hours from your scheduled time to paint. *Helpful Tip: Check out our gallery ahead of time to pick a painting so you already know when you arrive. Adding your painting choices to your booking form (or email or text us) will give us the chance to set up your chosen painting and supplies before you arrive. This will give you more time to paint. Highly recommended for large groups! www.getloadedbrushes.com/gallery This is also a time for artist to come in and create their own original works of art. We provide the supplies and studio space. If you have any special requests or need more than two hours, contact us for more info and additional pricing.
  • CAN I BOOK NOW AND PAY LATER?
    During this time of COVID-19, we do require everyone to pay at the time of booking. We are currently opperating at about 30% capacity to allow for social distancing. This means our classes are much more likely to sell out. With very limited seating, we can only guarantee you a seat once it is paid for. We also ask that you book ahead of time so we know how many painters we will have for class. This lets us know how many instructors we need and set up for our classes before you arrive.
  • CAN I DO A PAINT POUR OR PET PORTRAIT DURING YOUR OPEN PAINT SESSIONS?
    PAINT POURS Unfortunately, we can not do paint pouring during our open paint sessions. The set up and process takes up a lot more room than regular paintings, makes a big mess and needs to sit for 24 hours to dry. We do add flow art classes, both regular and blacklight, to our public class calendar. Feel free to contact us to let us know you are interested and we can update you when our next class will be. You can also book a paint pour (or flow art) as a private party. PAINT YOUR PET Yes! You can now paint your pet's portrait during our Wednesday, Thursday and Sunday open paint sessions. Check out our booking calendar for available times. Please remember there is an additional cost. Pet portraits are $50 per pet. We sketch your pet's portrait ahead of time and you will get 3 hours to paint. Fridays and Saturdays are not included due to time restraints.
  • IS YOUR STUDIO HANDICAP ACCESSIBLE?
    Yes — please let us know ahead of time so we can accommodate you. When making a reservation, please add a note to the “special request” section of the booking form.
  • DO YOU HAVE CUPS OR CORKSCREWS?
    Yes, we have plastic wine cups, bottle openers and cork screws available for use during class. We also have a small ice machine available for making drinks but not enough to fill an ice bucket or cooler. You are welcome to bring your own cooler to class. Please make sure your cooler or ice bag is leak proof.
Policies
FAQS
Party FAQ
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